Customer CommentsDear Steve
The TV unit was delivered on the due date and within the time slot you
advised. We are very pleased with the unit and would like to thank you for
your efficient service and excellent furniture.
Kind regards
Jacky
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I received my Regency Computer Desk yesterday -lovely piece of kit!
>
> Thank you for your excellent service at every stage from enquiry to
> delivery.
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> Cheers
>
> Nick
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Hello
Can I just say in terms of customer feedback - we are so pleased and thrilled with our new coffee table. Myself and my husband spent several weekends trekking around the usual shops - DFS, Harvey's, Furniture Village and some more local independent stores, but until we found your web site, had been very disappointed in both the quality and styles of coffee tables on offer. I was a bit sceptical about purchasing such an important piece of furniture for our home over the internet - but you have delivered exactly what your web site said you would and the quality is superb. Excellent value for money, you pay for what you get as the saying goes. So thanks again, we are delighted.
Mrs Sandra Smithson
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Hi Steve,
Thanks once again for the beautiful 'Lavenham' table - it's everything I hoped it would be and more. I have attached a couple of photos for you to see how good it looks. Please feel free to use them on your website if you think they would help sales.
Please thank your delivery guys for me too. It was a heavy lift for them.
Regards,
Debbie Telkman
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just to say many thanks for a wonderful piece of furniture .
A happy customer
Jonathan Westcott
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Hi,
My wife and I would like you to know how pleased we both are with the furniture which we purchased from your company. It is exactly as ordered and as described on your website. In fact, superior to our expectations! We would like to praise your staff who we found to be very helpful and extremely professional in their approach: always returning phone calls quickly and efficiently.
And, last but not least delivery bang on the date promised!
Thank you.... a nice company to do business with
Kind regards,
Derek and Barbara Stripp
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Chair arrived safely & promptly & is WONDERFUL!!
Many thanks,
Helen Parry
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Dear Steve
Our corner cabinet arrived today as you advised and we would like you to know that we are very pleased with it, Your driver located it in position and assembled the glass shelves. All told the whole operation went off like clockwork and it looks very nice in our newly decorated lounge. Thank you again.
Pat Walter
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Dear Steve/Stuart
Just to let you know that the cases arrived safely and to thank you very much for all your help in getting them.
Many thanks
Judy Lobley
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Stuart,
I just wanted to thank you for recovering our chairs for us and let you know that we thought the service from Marshbeck was excellent. The chairs look great and we are very pleased. Rest assured that we will be recommending your company to anyone who needs similar work doing.
thanks again
Will
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Just a note to say that we took delivery of the tv cabinet yesterday. It
all arrived safely in one piece - it was very well packed! So, we now have
our new tv on our new cabinet that looks very well with our other mahogany
furniture and all in time for Christmas
Thanks for much for the prompt service - very efficient.
Have a good Christmas.
Regards,
Derek Small
(Edinburgh)
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just to say the furniture is really lovely. thanks
elaine avis
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Thank you so much, it's easily done I'm sure when you're busy. It's only I was so excited and pleased with everything and just disappointed I couldn't sort the dining room out. I would like to repeat that we are so pleased with everything, Marshbeck have been a pleasure to deal with from start to finish. Your web site (which is where we found you) is excellent, your delivery driver was also very helpful.
Look forward to receiving the seats.
Many thanks
Wendy
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Steve,
Just a note to tell you how pleased we are with the TV and HiFi cabinets that you made for us. Our expectations have been exceeded in every context: your personal service; competitive pricing; readiness to make changes to specification at the last minute; the high quality of the cabinets; and delivering when you promised. We couldn't be more pleased and will not hesitate to recommend you and Marshbeck in the future.
Our thanks to you personally and please convey our thanks to all involved in the manufacturing process etc.
Regards,
Brian Eatock
Ps. please feel free to use the above as a reference if you wish.
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Dear Marshbeck,
Just a note to confirm safe delivery last Friday of the above (1 x HC1 Hall Table) and to say how very pleased I am with it. I shall recommend you to friends and family if they are in need of similar items.
Thanks again,
Regards,
Mike Downton
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Stuart,
Just to confirm i received my cd unit last week thanks once again it matches very well with the other unit i have + looks very neat. If + when i need any other pcs i will have no hesitation in contacting you again
Regards
Chris Ashworth
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HI STUART,I AM THRILLED WITH MY BEAUTIFUL CABINET,IT WA JUST AS I WANTED IT AND SO WELL MADE,THANK YOU FOR ALL THE HELP AND ADVISE YOU GAVE ME,I WILL CERTAINLY GIVE YOU MY CUSTOM IN THE FUTURE,KINDEST REGARDS JENNY AND ROGER WRATTEN
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Dear Stuart
Just a line to say many thanks for our beautiful furniture. we are extremely pleased with it all. It looks wonderful.
If we were to order another Captains chair the same as the one we already have, what would be the best price you could do?
Kind regards,
jane Hillyard
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address: 34 cornwall cres,baildon,shipley,w yorks,bd17 5lr
message: just to let you know we took delivery of the hall table last week and wanted to let you know how delighted we are..it is beautiful,thank you very much for the great service..if we need any further furniture,will not hesitate in coming back to you
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Hi there,
Thank you for the cheque and for your outstanding service since day one.
Regards,
Cedric
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address: Strathkinness St.Andrews
message: Just to say thankyou for our beautiful tv cabinet which arrived safely this evening.
Thankyou for my TV Cabinet .. I am pleased with it and it has been admired by others..... Regards Ann Atkins
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Hi,
Just to let you know that the cabinet has arrived and the Bang and Olufsen equipment is already housed in it and working perfectly. It matches our furniture beautifully.
Thank you
Brian Garrod
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Dear Steve, Stuart and Fred,
Just to let you know how pleased we are with our tv cabinet, and impressed with the quality and workmanship, thank you. One of my list of places to go is Lavenham to see your showroom and beautiful surroundings. We have lots to do in the bungalow, but as I showed Fred I have a space for a display cabinet, but have to wait and see if we have any money left!
Frances and Roger White
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would just like to thank you for our order, we are both very pleased with the workmanship, the colour is a near perfit match to our exsisting furniture, i would like to say your delivery
team were very good, thanks again.from Howard from Westo
Howard
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Dear Stuart/Steve
Chair arrived today, 4 weeks ahead of schedule! It is beautiful and sooo comfortable.
Many thanks
Douglas
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Hi Steve, the table arrived about half an hour ago all in one piece, and a very nice delivery driver, tried to persuade him to go down to the beach for a break, but he did not have time, what a long way to drive from Ipswich.
Our table is very nice indeed, the colour is a bit more orange than we expected but will get used to us, ie a brighter colour than we thought. Probably we shoul have gone for mahogany, but as we have a mixture of wood in the lounge, it does not matter, I was trying to match it to my Rosewood desk. It is very similar though to the picture on the web. The glass is very nice too.
Thank you for your politeness and efficiency with our order
Best regards
Mr and Mrs Evans
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Hello,
Just a quick email to say how delighted I am with my hall table.
It was delivered on Tuesday as promised. It is just fabulous. Thank you.
Sincerely
Margaret Sibbald.
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Hi Steve,
Furniture looks lovely, delivery guys were very helpful. Cheque is in todays post - 1st Class. Many thanks for your help.
Best WIshes,
Gary Varndell
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message: Just to say that Lesley and I are very pleased indeed with the occasional table and TV stand you delivered this afternoon. You will be highly recommended to our friends.
Thank you
Andrew
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Name:Mrs. M. Fraser
Email Address:megfraser@merseymail.com
Telephone:
Address:Liverpool L19 9BY
Message:
I just wanted to tell you how pleased I am with my oak 4'x 2' desk. It is exactly what I wanted and was worth waiting for. Thank you very much,
Meg Fraser
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Dear Steve,
I want to tell you how pleased I am with the furniture delivered yesterday. The colour, quality and finish is excellent and fits into my room as I wished it. I would like you to pass on my appreciation for your companys excellent customer relations, attitude and courtesy.I would also like to thank Neil the delivery man who was on time, efficient, polite and most helplful.
I must draw your attention to one possible critic. The corner cabinet. When you open the door when the cabinet is empty it falls forward. It is Ok once it has been weighted down with contents but perhaps this it could be looked into in future.
Once again thanks for your attention.
Mrs Maire Overett
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Just wanted to thank you for our furniture delivery. We are delighted with the design, quality and fabric. Best wishes for Christmas & the New Year - Mr & Mrs Dixon, 29 The Wolds, Cottingham, East Yorkshire
Just wanted to let you know how delighted we are with new computer desk and mini gateleg table. Beautifully built and good to see stuff made in the UK. Shall be recommending you to others.
Just a short note to thank you for the prompt delivery of the television cabinet, and to say how very pleased we are with it. It fits into our decore perfect and the workmanship is first class, a lovely piece of furniture, thank you.
Kind regards
Neville Ellis 7 Kensington Avenue, Old Colwyn, Colwyn Bay LL29 9SE
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Hello
The display cabinet we bought from you was delivered yesterday and I would like to send thanks to the delivery man who was very patient, polite and pleasant. The cabinet is beautiful and we are very pleased with it.
There is however, one little thing. It only has one key and I would like a second one if you can get it for me. I am hoping they are generic and you can get one for me please. I am happy to pay for it and postage, if it could be put in the post.
The item is CL3 invoice number 23467 and I am Sandra Stapleton, Sodbury House, Nightingale Way, Clacton on sea - 01255 431343
Thank you again for the lovely display cabinet and your courtesy as a company. We have always found you very pleasant to shop with.
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Sandra Stapleton
I just wanted to say a big thank you for my lovely table and chairs. My husband is thrilled as he has always wanted a table big enough to entertain lots of people at Xmas!
Thanks again - would be happy to recommend your work if you ever need a reference!
Regards
Donna Lockhart
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,,,,, Thank you for the delivery of my hall cupboard, it was exactly what I expected and it matches very well with my other repo furniture in the office.
Kind regards,
Lydia
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Hello,
Just a quick email to say how delighted I am with my hall table.
It was delivered on Tuesday as promised. It is just fabulous. Thank you.
Sincerely
Margaret Sibbald.
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Our table arrived yesterday,and we are delighted with the purchase.
It is rare to find nowadays such service.
We are not used to buying from the Internet, and were apprehensive, but it was made easy and handled most courteously and above all you did everything you said you would do. Many thanks.
We will certainly recommend Marshbeck and hopefully may do business again.
Yours,
John Turner.
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Dear Stuart and Fred
I took delivery of my TV stand and Devonshire Sofa table today and am absolutely delighted with both. Thank you so much for the courtesy and the seamless professional way it was all dealt with. It is not often these days one gets such good service but when it does happen it's a pleasure to say thanks.
Kind regards
Brenda
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Just to say how pleased I am with my cabinet and the service received!
Regards
Nicola Groves
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Name:Stephanie Scrope
Email Address:steph@piranhacables.co.uk
Telephone:01435 868186
Address:Heathfield, Sussex.
Message:
Hi Steve
A rather belated 'Thank you' for the lovely Yew DVD cabinet which I picked up from you on Friday. It's absolutely perfect, a lovely colour and just what I wanted! Please thank your very strong colleage for carrying it to the car for me. Unfortunately, a problem at work meant that I wasn't able to spend as much time in your lovely town as I would have liked nor was I able to browse for very long in your shop but I notice that you are open on Sundays, so I will definately be back soon when I wont be in danger of being called back to the office! Thank you again for your help and for the really lovely cabinet.
Warm regards.
Stephanie.
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